Print Settings

Configuring your printer for perfect alignment

The most common support request we receive is: "My labels are printing slightly off-center." This is almost always due to printer dialog settings.

Preview the print layout before exporting

Preview the print layout before exporting

Common Printer Dialogs

When you click "Print" in your PDF viewer, a system dialog opens. The options vary by OS, but look for these keywords.

1. Scaling / Size (CRITICAL)

You must ensure the document prints at exactly 100% size.

  • Select: Actual Size or scale: 100% or Custom Scale: 100.
  • Avoid: Fit to Page, Shrink to Fit, Fit to Printable Area.
    • Why? "Fit to Page" usually shrinks the content by 3-5% to ensure margins are safe, which ruins the alignment of physical labels.

Screenshot of Mac and Windows print dialogs highlighting the "100%"

2. Paper Size

Ensure the paper size in the printer settings matches your template.

  • If you designed for A4, select A4 in the printer dialog.
  • If you designed for Letter, select Letter.
  • Mismatching these will cause drift (alignment gets worse further down the page).

3. Orientation

  • Auto-rotate and Center: Usually safe to leave checked.
  • Ensure portrait/landscape matches your design.

Troubleshooting Alignment

If your labels are consistently off:

"Drift" (Alignment gets worse at bottom of page)

  • This is a scaling issue. Check Scale: 100%.
  • Check if you put Letter paper in an A4 slot (or vice versa).

"Shift" (Offset by same amount everywhere)

  • E.g., Every label is 2mm too far left.
  • Fix in Designer: Go to Page Settings.
    • If printing too far Left -> Increase Left Margin.
    • If printing too High -> Increase Top Margin.

Test Page Strategy

Never print on expensive label paper first!

  1. Print one page on standard plain paper.
  2. Take a sheet of your label paper.
  3. Hold them together up to a bright light (window or lamp).
  4. See if the printed lines align with the die-cut peel borders.
  5. Only print the full batch once alignment is verified.

For partially used sheets, also check Start printing at label before export. See Test Pages & Partially Used Label Sheets.